Our Customer Service Center is ready to assist you with all your support needs. Alarm Service is available 24 hours a day to help you cancel an alarm due to inadvertent activation, provide information on alarm activity, make changes to your account, update Emergency Contact information, and request additional yard signs and stickers.

Customer Technical Support is available from 7:00am to 12:00am (Eastern Standard Time) seven days a week to assist you with any technical question or issue. In most cases we can resolve the issue with you on the phone, if not a service ticket is prepared and dispatched to one of our technicians. This group also handles request to add additional devices and system upgrades.

Billing Services is available from 8:00am to 8:00pm (Eastern Standard Time) Monday through Saturday to answer any billing questions.